Confidentiality and Executive Transportation

Whether you’re traveling for business and pleasure, choosing a sedan service that’s committed to keeping your personal information private is crucial. When executives make reservations with a local provider for a day of car service, they’re given access to many aspects of their personal information. Depending on the type of reservation you’ve selected, this will likely include the following:
  • Home Address and Gate Codes
  • Personal, Work or Cell Phone Numbers
  • Credit Card Information
  • Personal Itinerary Items, Destinations and Passengers
  • Information From Personal Conversations in the Sedan
If the information is shared, it can be devastating to a person’s finances or personal privacy. Confidentiality is an essential component of providing service to VIPs, but every passenger deserves this same courtesy regardless of whether they’re an A-lister or not. We’ll outline some of the top ways you can choose to hire a company that’s as dedicated to keeping your personal information under wraps as you are:

Have They Invested in Technology?

Keeping personal and financial information secure before the digital age was much more difficult. Companies were forced to invest in locking filing cabinets, and many breaches of confidence arose when papers were carelessly misplaced or left laying out. Ask your potential car service company whether they’ve invested in technology to keep information on how to contact you and your financial details secure. Is the information only available to certain individuals in the company? Are systems password protected and only accessible to certain employees?

Are Chauffeurs Trained?

Non-disclosure agreements (NDAs) are typically used in luxury transportation. Ask any Milwaukee limo company you’re considering using whether they’ve taken the time to really train their employees on what the NDAs mean. Are their employees familiar with the importance of protecting their clients? Confidentiality should be part of the corporate culture at sedan service companies, which means it’s an integral part of employee training from day one. Chauffeurs should understand that privacy means more than not sharing a clients’ personal phone number on social media. It’s about creating an environment where passengers feel secure having personal conversations in the back of the vehicle. Clients should be able to continue business as usual without any concerns.

Zero Tolerance, No Exceptions

Sometimes, just asking a car company whether they’re committed to confidentiality can be a strong indicator, no matter who you’re talking to. For privacy to be a core value in their corporate culture, there needs to be total buy-in among the management team. Are all employees familiar with the policies, from dispatchers to sales to customer service and beyond? Is there a zero-tolerance policy in place, and have they invested in extensive training for all members of the team? While some aspects can be compromised, you should never hire an executive transportation provider that’s not as committed to personal privacy as you are. From identity theft to leaked information, breaches of privacy can be devastating. Whether you’re working on a Merger & Acquisition or simply headed out for a dinner date, you’ve got every right to expect that your personal conversations and destinations are never shared. Total anonymity, privacy and security are integral parts of the celebrity experience. You deserve the same courtesy. Even if you’re just headed out to dinner with your wife, you should rest completely assured that the information remains just between you, her and your Chauffeur. Wisconsin’s premier executive transportation service, AJ Prestige offers luxury sedan service transportation in Madison, Milwaukee and surrounding areas. Wherever you are traveling for business or pleasure, we offer the best town cars, limos and SUVs tailored to your personal needs. Contact us for information on limo pricing, availability and travel logistics support.